Despite being under their limit and having their account verified, the casino repeatedly declined the withdrawal and refunded the winnings to the player’s account. The player sent proof of communication with the casino but failed to respond to further inquiries from us. The player from Quebec had a pending withdrawal of 4979 euros since May 22nd and faced repeated refusals despite completing numerous verifications. The casino did not accept his proof of funds, although he had received a previous payout of over euros in March.

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He claimed that the online casino, Jokabet, cancelled withdrawals within 24 hours, despite his account being fully verified. We asked the player to provide a screenshot of his withdrawal history and enquired about his past withdrawal experiences. However, the player did not respond to our request for additional information. However, she had faced difficulties when the casino refused her withdrawal request of £100, failed to send a promised resolution email, and subsequently locked her out of her account. We had attempted to investigate the issue, asking for further details from the player, but received no response.

Payment methods

Although the player had received an email from the casino blaming him for the delay, he confirmed that his issue had eventually been resolved. We had intervened by giving the casino a two-week period to process the payment and were prepared to step in if no progress was made. The player from the United Kingdom had been blocked from withdrawing winnings from ninewin.

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Furthermore, Jokabet is committed to upholding the principles of fair play. The platform collaborates with reputable and accredited software providers to ensure that all games are fair and truly random. Regular audits and testing of the platform’s games are conducted by independent third-party agencies to verify the integrity and fairness of the outcomes.

Player’s winnings have been confiscated by the casino.

We, the Complaints Team, had identified that the UK was indeed listed as a restricted country in Jokabet’s terms and conditions. We had asked the player if he had used a VPN to access the casino and what country was selected in his casino profile. However, before the player responded to these queries, he informed us that the casino had paid him in full. The player from Spain reported a malfunction with the “Big Boss Wheel” roulette, where he had been awarded a prize of $7,000 but only received €10 in his balance.

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• The player from the United Kingdom had experienced a delay in receiving his approved refund from an online casino.
• The player from the United Kingdom had been able to deposit and withdraw smaller amounts from the casino but then struggled to withdraw a £700 win.
• However, the player did not respond to our request for additional information.
• The player from Quebec had a pending withdrawal of 4979 euros since May 22nd and faced repeated refusals despite completing numerous verifications.
• Once the necessary fields are filled in, players will need to verify their email address to complete the registration process.

Player spent money at a casino with a fake license.

For both new and seasoned players, the casino is an appealing option because of its competitive promotions, which include bonus codes, free spins, and no deposit bonuses. Jokabet is adequately licensed and controlled, guaranteeing a secure and pleasurable gaming experience with an emphasis on fair play and security. It is impossible to claim bonuses or play casino games without making payments.

Player’s withdrawal is delayed due to verification issues.

Continue reading our Jokabet Casino review to find out more about this casino and determine if it’s the right fit for you. At JokaBet, we’ve embraced the future of online gaming by offering comprehensive cryptocurrency support. Our platform provides you with seamless crypto transactions, ensuring quick and secure gaming experiences. In addition to the various channels for reaching out to customer support, Jokabet often provides a comprehensive FAQ section. This section covers a wide range of topics, from account management to game rules, offering detailed answers to common queries. The objective is to ensure that players have multiple avenues to seek assistance, regardless of the nature or urgency of their concerns.

Payment options

They had previously made successful withdrawals and had deposited £4000 in total. The verification process had been preventing the player from uploading the required documents. The issue was resolved after the casino fixed the technical problem with their verification system.

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Yes, Jokabet Casino offers a mobile app, providing players with a convenient and seamless gaming experience on the go. The app is designed to be user-friendly and replicates the full functionality of the desktop version, allowing you to enjoy all your favorite games anytime, anywhere. The player had initially submitted a complaint about the slow withdrawal process at the casino. However, it was discovered that the casino had begun paying the player in increments due to their withdrawal limits. The player confirmed that they had received several payments and had £30,000 left to withdraw, but the casino’s monthly limit had been reached. The player was advised to wait until the next month to withdraw the rest.

• The casino had suggested the player try an alternative account in the payment method.
• Despite the player’s dissatisfaction, the complaint was rejected due to these reasons.
• The player from the United Kingdom had provided all the necessary documents but they were repeatedly rejected by the casino.
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Player’s withdrawal was canceled due to a max bet rule breach.

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• The Complaints Team attempted to gather more information from the player regarding his game history and winnings but received no response.

As a result, without the necessary information to proceed, we had to reject the complaint. The player from Spain had deposited over €3000 in a week, won over the weekend, and attempted withdrawals of €700 and €2890. Despite verifying his account, including sending a bank statement, his account was suspended, and his withdrawals were pending. Additionally, there had been duplicated charges amounting to €470 in his bank account. The issue was resolved as the player confirmed receipt of the last withdrawal and the return of the overcharged money.

Despite providing all requested information, the process was not completed. The player confirmed that she had started receiving her winnings and expressed satisfaction. The complaint was closed due to lack of further communication from the player. The player from the UK had issues with withdrawing funds from Jokabet, despite having successfully deposited a total of £4,953 without using a VPN.

Player suspects identity theft during withdrawal process.

Every time you make a deposit, place a wager in a game, or take part in tournaments, you earn coins. Once processed, you’ll receive a confirmation email or notification https://jokabetcasino.org/ from Jokabet. By keeping these tips in mind, you can effectively take advantage of Jokabet’s bonuses and promotions, maximizing your potential rewards.

Win and withdrawal limits, payment options

Before processing your first withdrawal, you’ll need to complete our verification process. This is a one-time requirement that helps us maintain a secure gaming environment and comply with UK regulations. The comprehensive coverage of game types and events ensures that you’ll be able to find your place on the platform. In essence, Jokabet is not just a platform; it’s an invitation to embark on a thrilling journey filled with entertainment, excitement, and the potential for life-changing wins.

Player’s account closed after refusing to gamble deposited funds.

However, due to the player’s lack of response, the Complaints Team had been forced to reject the case, leaving the issue unresolved. The player from the UK had encountered account suspension after he requested a withdrawal of £450 via bank transfer. Before this, he had made successful deposits and one withdrawal using cryptocurrency. Despite entering the correct login credentials, his account had remained locked.

Player alleges lack of responsible gambling measures.

Despite having a fully verified account, the casino had cancelled his withdrawal request, stating that his bank accounts were not suitable for withdrawal. The player was then forced to open a MiFinity account, which the casino needed to verify. After the player had raised this issue, we intervened and requested a response from the casino. Eventually, the casino had manually processed the withdrawal and the player confirmed receipt of his winnings. The player from the United Kingdom had requested a withdrawal less than two weeks prior to submitting his complaint. The player from the United Kingdom had opened an account and deposited £1250 at an online casino.

• The player from the United Kingdom deposited via bank transfer but the funds were not reflected in his casino account.
• After the player had communicated with the casino through chat, the casino processed the payment.
• The following table provides details on the casino’s win and withdrawal limits.

Player’s £700 withdrawal issue.

In this grand tapestry of gaming delights, Jokabet unfurls a realm of unprecedented excitement, set to captivate even the most discerning players. The website’s design and user interface are nothing short of a masterpiece, meticulously crafted to provide an intuitive, immersive experience. From the vibrant visuals to the smooth navigation, every element beckons you into a world where possibilities are as vast as the horizon. With each click, you’re drawn into an enticing world of casino wonders, where a multitude of games await – each a potential gateway to fortune.

The player from Colombia faced difficulties withdrawing winnings after six days of attempting to do so. The cryptocurrency withdrawal option was unavailable, despite having previously made withdrawals and having his ID verified for over two months. The casino indicated they needed to consult the payment provider but did not provide a resolution timeline. The issue was resolved after the player confirmed that the last approved withdrawal was successful. The player from the United Kingdom raised concerns about the casino that did not accept UK players. He had been allowed to sign up and deposit large amounts without any gambling restrictions, which led to a financial burden.

The player’s account remained closed, and he expressed dissatisfaction with the casino’s communication. Welcome to JokaBet, where we’ve built our reputation on offering an extensive gaming experience with over 6,500 casino games. Our platform combines the convenience of multiple payment options with swift withdrawals to ensure a seamless gaming journey.